Regional Coach- North
Symbro · Direct employer
Salary Negotiable on Experience - 45 hours a week
Car Allowance
Pension
Bonus
Who is Taco Bell?
At Taco Bell, we've been redefining what it means to serve great food since 1962. Born in California, we've grown into a global brand with over 8,200 restaurants and 350 franchise organisations, serving more than 42 million fans every week.
We're proud to be part of Yum! Brands, the largest restaurant group in the world—and the biggest Mexican-inspired quick service brand globally.
But we're more than just a restaurant company. We're Cultural Rebels. We challenge the status quo, embrace bold self-expression, and champion inclusivity. From sustainable sourcing to innovative restaurant technology, we're shaping the future of our industry, while having fun doing it.
If you're ready to Live Más, we'd love to hear from you.
About the Role
Reporting to the Director of Operations, the Regional Coach (RC) leads and develops a team of Area Coaches across a defined region. You'll play a critical role in driving performance across people, guest experience, sales, and profitability—while embedding Taco Bell's culture and standards throughout the business.
This is a high-impact leadership role focused on coaching, operational excellence, and delivering outstanding results across multiple restaurant locations.
Key Responsibilities Build People Capability
- Lead, mentor, and develop Area Coaches to elevate team and restaurant performance
- Partner with HR and Operations to grow Restaurant General Managers (RGMs) and wider teams
- Foster a strong coaching culture aligned with Taco Bell's core principles
- Drive succession planning and identify high-potential talent across the region
- Ensure effective, high-quality training programmes are implemented and continuously improved
- Champion guest-first initiatives to deliver exceptional service and quality
- Support resolution of complex customer issues and improve satisfaction metrics
- Conduct restaurant audits and performance reviews with RGMs
- Analyse guest feedback and implement meaningful improvements
- Embed a culture of service excellence across all locations
- Drive commercial performance through strategic action plans
- Analyse sales, labour, and cost metrics with Area Coaches
- Ensure effective execution of marketing and merchandising programmes
- Support RGMs in achieving and exceeding growth targets
- Maintain operational excellence across quality, cleanliness, and food safety
- Act as a champion of Taco Bell's brand values and Live Más culture
- Lead cross-functional initiatives with HR, Marketing, and Franchise teams
- Facilitate quarterly performance reviews with senior leadership
About You
- Bachelor's degree or equivalent industry experience
- 5+ years in operations or franchise management
- Proven leadership experience managing and developing multi-site teams
- Strong track record of driving sales, profitability, and guest satisfaction
- Commercially astute with strong analytical and decision-making skills
- Excellent communication and influencing abilities
- Experience delivering operational improvements in fast-paced environments
- Highly organised with the ability to manage multiple priorities
- Flexible and willing to travel regularly across the region
- Proficient in Microsoft Office (Excel, PowerPoint, Word) and operational systems
Why Join Taco Bell?
At Taco Bell, we believe where you work matters. We're on a mission to feed people's lives with Más—and that includes our teams.
We offer:
- A unique, inclusive culture that celebrates individuality
- Opportunities to grow, develop, and take meaningful career risks
- A dynamic environment connected to passions like sports, gaming, and music
- A workplace where creativity and authenticity are encouraged
Ready to bring your leadership to a brand that does things differently? Apply now !
Apply Now →
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