Registered Manager

Registered Manager - Homecare

Based in Washington

Salary negotiable, depending on experience

Are you ready to lead a team of dedicated care professionals in delivering high-quality, person-centred homecare?

Hales Homecare is seeking a Registered Manager to oversee a service in Sunderland (Washington area).

With a flexible business strategy centred on a balance of client and funder groups, we empower our managers to be true entrepreneurs. You'll have the freedom to shape and develop the business according to the unique needs of the local communities we serve.

Apply today and let's make a difference together!

The Role

As our Registered Manager, your role is to ensure that all our clients receive the best quality care – every visit, every day. To achieve this, you will need to support and develop your care and office teams and lead through coaching, mentoring, and managing performance.

At all times, you will be an ambassador for our brand and our values. You will develop strong partnerships with your Hales colleagues, your local authority and CCG contacts and community stakeholders who can help shape the direction of your branch. You will be supported by an experienced and secure corporate infrastructure including Quality, Recruitment, HR, IT and Training teams.

We aim to allow each client to live independently in their own homes for as long as possible, while we maintain high-quality care, meaning, the Registered Manager should be able to think creatively about how to build the best service for each client.

The service is supported by market leading digital care management systems including preventative AI, Customer and Care Apps, and interactive digital training.

About You

You will have a resilient & compassionate nature, excellent people, IT, and communication skills and be able to lead a team.

You will currently be working in a Care service environment, and although you may not currently be in a management role you will have proven leadership skills in either your current or former roles.

For us it is all about attitude – if you can demonstrate the knowledge required and determination to succeed then we will support you to gain the professional skills and qualifications needed to develop in the role. This would include a Level 5 Diploma in Leadership for Health and Social Care.

It goes without saying that you will have excellent communication, administration and IT skills and the business acumen to know when to say Yes and when to say No.

Pay & Benefits

Competitive salary plus incentives, holidays of up to 31 days per year, performance-related bonus, pension & life insurance, access to a whole host of discounts and benefits including early pay, car lease and cycle to work schemes, and a fantastic career development opportunity.

About Us

Since 1999, Hales Homecare has been committed to delivering technology-enabled, person-centred care to vulnerable people in the community. We value our staff and provide the tools and support needed for success.

Please note: This role is subject to an enhanced DBS check and reference verification.