Registered Manager Supported Living

Registered Manager - Support Living 

Freda’s Care Ltd

This role supporting individuals with forensic backgrounds, complex needs, and behaviours that may challenge. Due to the complexity and regulatory requirements of the service, previous Registered Manager experience is essential, and experience within forensic or enhanced‑needs settings is highly desirable.

We are seeking a confident, skilled, and forward‑thinking Registered Manager to lead, develop, and oversee multiple supported living services across Staffordshire, Nottinghamshire, and Leicestershire. The successful candidate will provide strong operational leadership, ensure regulatory compliance, and maintain high‑quality, person‑centred support.

A Level 3 in Health and Social Care is essential, and the successful candidate must be willing to work towards a Level 5 Diploma in Leadership & Management for Adult Care.

Key Responsibilities

• Leadership & Line Management
• Provide direct line management to Service Managers across Staffordshire, Nottinghamshire, and Leicestershire.
• Ensure Service Managers are supported, supervised, and held accountable for service performance.
• Lead the wider staff teams across multiple services, promoting a positive, safe, and supportive culture.
• Deliver regular supervisions, appraisals, and performance management for Service Managers and senior staff.
• Maintain a visible leadership presence across all allocated locations.

Regulatory Oversight & Compliance

• Hold full responsibility for CQC compliance across all services within the region.
• Prepare for and lead on CQC inspections, local authority reviews, and internal audits across all counties.

Operational & Contract Management

• Oversee contract monitoring requirements for services commissioned across Staffordshire, Nottinghamshire, and Leicestershire.
• Oversee the day‑to‑day running of supported living services across the three counties.

Additional Responsibilities

• Provide leadership cover in the absence of Service Managers or senior staff.
• Occasional shift cover may be required to maintain safe staffing.
• Work independently, using initiative and strong organisational skills.
• Contribute to the strategic development of enhanced forensic services within the organisation.

Skills & Experience

• Previous Registered Manager experience is essential.
• Strong understanding of CQC compliance, safeguarding, and regulatory frameworks.
• Experience supporting individuals with forensic histories or complex needs.
• Confident in managing challenging behaviours safely and professionally.
• Strong interpersonal skills with the ability to lead, influence, and motivate others.
• Effective delegation, decision‑making, and problem‑solving abilities.
• A driving licence is advantageous but not essential.

Working Pattern

This is a multi‑site leadership role requiring flexibility and regular travel across Staffordshire, Nottinghamshire, and Leicestershire.

A typical week includes:

• Minimum 2 days in service across the region.

• 3 days based in head office Long Eaton based 

• 1 office‑based day as required.

• Participation in a leadership on‑call rota, providing out‑of‑hours support and decision‑making for staff teams.

• Some weekend availability as part of the rota to ensure consistent leadership presence beyond standard office hours.

What We Offer

• Private health insurance as part of the package.

• A clear set of KPIs linked to compliance, quality, and service outcomes.

• Ongoing support and professional development from the Senior Leadership Team.

• Opportunities to shape and grow enhanced forensic services within a developing organisation.