Relief Delivery Driver
Cotteswold-dairy · Direct employer
Location: Cheltenham
Department: Depot Operations
Hours: 4 nights per week, minimum 38 hours, flexibility required. Start times typically between 2300 - 0200
Cotteswold Dairy's Cheltenham Depot are expanding and are seeking a confident, reliable and motivated Delivery Driver to join our busy Cheltenham team as a relief driver. This is a full time role within the business covering multiple routes within the depot, supporting the team on high-intensity, multi-drop milk delivery routes. Just like your traditional milk rounds, you will deliver fresh dairy products direct to customers’ doors.
You’ll be the friendly face of our business on the doorstep, providing excellent customer service throughout.
The Role – Relief Delivery Driver (Milk Roundsperson)
As a Relief Delivery Driver, you’ll learn and cover a variety of milk rounds, covering both rural countryside and urban areas. You will assist the depot manager to cover planned holidays, cover long term absence, and support the smooth running of the business. Using handheld technology, you’ll process orders, update customer accounts, and manage any payments. You’ll load your vehicle with accuracy, secure products for safe travel, and complete deliveries in line with agreed schedules. This is a physically active role involving night shifts, early mornings, and manual handling.
Key Responsibilities
- Deliver milk and dairy products to doorstep customers on time and in full
- Operate as a milk roundsperson, covering both rural and town delivery routes
- Use handheld devices to record deliveries, customer orders, and payments
- Load and unload your delivery vehicle, ensuring all products are secured
- Follow all food hygiene, health & safety, and security procedures
- Collect empty bottles, returns, and payments where required
- Maintain your vehicle in a clean and roadworthy condition
- Full UK driving licence – standard Category B car licence accepted
- Good customer service and communication skills
- Physically fit for manual handling in a fast-paced role
- Comfortable with early morning starts and working nights
- Reliable, with strong time management and attention to detail
- Previous experience in a delivery driver, milk delivery, or retail role is desirable but not essential – full training will be given
- Competitive salary and a driving safety bonus
- 18 days’ holiday plus bank holidays, increasing after 3 years of service
- Refer-a-friend bonus scheme (up to £500)
- Discounted products and delivery options
- Aviva pension scheme (4% employee, 4.5% employer contributions)
- Health and wellbeing cashback scheme Simply Health
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