Residential Support worker/Bank residential support worker
Springboard Care Services Ltd · Direct employer
Are you ready to make a real difference in a child's life — every single day?
Springboard Care Services is growing across Preston and the North West, and we're looking for warm, resilient, and committed Residential Support Workers to join our homes. This is more than a job. It's a career with purpose — with real opportunities to progress as we expand.
About Springboard Care Services
We are a dedicated and expanding provider of residential care and support to children and young people across Preston and the wider North West. Our mission is simple: to create safe, nurturing homes where young people can thrive through personalised care, education, and emotional support.
Our leadership team brings decades of experience across care and education. Springboard is built on quality, compassion, and ambition — and as we grow, we are developing the next generation of care professionals from within.
If you want to work somewhere your contribution is visible, your wellbeing matters, and your career can grow — this is where you belong.
As a Residential Support Worker, you will be at the heart of what we do. You’ll work directly with children and young people, providing consistent, compassionate support that helps them feel safe and valued.
You’ll be part of a close-knit team, supported by experienced Team Leaders and managers invested in your development. No two days are the same — and every day you make a difference.
Key Responsibilities
Care & Day-to-Day Support
• Provide day-to-day care, supervision, and emotional support in a residential setting
• Build positive, trusting relationships that provide stability
• Act as a positive role model
• Support independence and life skills development
• Assist with meals, household tasks, and personal care where required
• Encourage participation in education, activities, and community life
• Attend appointments, outings, and activities with young people
Safeguarding & Child Protection
• Safeguard and promote welfare at all times
• Follow safeguarding and child protection procedures
• Report concerns promptly to your line manager
• Maintain professional boundaries
Behaviour & Emotional Support
• Support children with Social, Emotional, and Mental Health (SEMH) needs
• Implement care and behaviour plans consistently
• Manage challenging behaviour using de-escalation techniques
• Complete incident reports and daily logs accurately
Teamwork & Development
• Attend handovers, team meetings, and supervision
• Work collaboratively with colleagues and professionals
• Complete mandatory training and engage in development
• Contribute to care planning and reviews
What We’re Looking For
Essential
• Experience working with children, young people, or in a care setting
• Understanding of safeguarding principles
• Strong communication and relationship-building skills
• Resilient, patient, and calm under pressure
• Flexible to work 2 days on / 4 days off
• Full UK driving licence (preferred)
Desirable
• Level 3 Diploma in Residential Childcare (or willingness to work towards)
• Knowledge of Children’s Homes Regulations 2015
• Experience supporting trauma, SEMH, or challenging behaviour
Physical Intervention & De-escalation Training
Full, accredited training is provided — no prior qualification required. You will receive thorough training from day one, with ongoing refreshers. Our approach prioritises de-escalation, and you will always be supported.
What We Offer
• Starting salary of £31,000 per annum, rising with experience
• Clear career progression opportunities
• Full funding for Level 3 Diploma in Residential Childcare
• Funded physical intervention and de-escalation training
• 2 days on / 4 days off shift pattern
• Referral bonus programme
• Pension scheme
• Supportive, collaborative team environment
• A real voice within the home
Your Career at Springboard
This role is the start of a career path, not just a job. As we expand, there are opportunities to progress to Senior Support Worker, Team Leader, Deputy Manager, and beyond.
We invest in our people through funded qualifications, mentorship, and structured development. If you bring the right values and drive, we’ll support your journey.
Safeguarding Commitment
All appointments are subject to:
• Enhanced DBS check
• Two satisfactory references
• Right to work in the UK
Interview Process
• Submit your CV
• Initial screening call with the Registered Manager
• Face-to-face interview
• Conditional offer (subject to checks)
How to Apply
If you're ready to start or grow your career in residential childcare and want to join a company that truly cares — we’d love to hear from you. Please submit your CV outlining your experience and suitability.
Springboard Care Services is an equal opportunities employer. We celebrate diversity and are committed to an inclusive environment.
You may have experience in the following: Residential Care Worker, Children’s Support Worker, Youth Support Worker, Care Worker, Children’s Residential Worker, Support Worker Children’s Services, SEMH Support Worker, Therapeutic Support Worker, Residential Childcare Worker, Young People Support Worker, etc.
REF-228 648
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