Resolution and Tribunal Officer

We are seeking an experienced Resolution and Tribunal Officer to support a busy SEND service team on a temporary agency basis. This role involves managing SEND appeal cases, coordinating mediations, and representing the Local Authority at tribunal hearings.

Key Responsibilities

• Manage and oversee appeals to the First-tier Tribunal, ensuring timely responses and compliance with statutory deadlines
• Coordinate and facilitate mediation meetings to help resolve disputes where appropriate
• Represent the Local Authority at tribunal hearings
• Work closely with parents, carers, young people, legal representatives, advocates, and educational settings
• Maintain accurate and up-to-date case records and documentation
• Provide clear communication and professional stakeholder management throughout the process

Role Details

• Location: Ipswich IP1
• Directorate: Children and Young People
• Hours: 37 hours per week
• Contract Length: 18 May 2026 – 21 August 2026
• Working Pattern: Ideally 1 day per week in the office, however fully virtual working can be considered
• IR35 Status: Inside IR35
• DBS: Enhanced DBS required

About You

The successful candidate will:

• Have experience managing SEND tribunal and mediation cases
• Possess strong knowledge of SEND legislation and tribunal procedures
• Be confident representing a Local Authority in formal hearings
• Have excellent organisational, communication, and record-keeping skills
• Be able to manage complex caseloads and work collaboratively with multiple stakeholders

This is an excellent opportunity for an experienced SEND professional looking for a flexible contract role within a supportive local authority environment.