Sales Account Manager

Tech Connect Group is partnering with an automotive brand to recruit a Sales Account Manager to join their expanding sales team. This will be a strategic role, influencing further sales in the UK market, managing and growing the dealership network. 

Relationship management is a critical part of this role as you will liaise with multi-level seniorities across various stakeholders inclusive of our original equipment manufacturing (OEM) partners. This role will require extensive UK travel, and will require flexibilty and a full clean UK driving Licence. 

Key responsibilities: 

• Serve as the primary point of contact and liaison for the UK dealership network, distributors, and OEMs to build long-term, professional partnerships.

• Provide comprehensive support and product training to dealer sales teams, ensuring they are equipped to represent the brand and products effectively.

• Drive sales performance by leveraging dealer relationships to increase product registrations and utilising upselling, cross-selling, and e-commerce platforms (Shopify/Portals).

• Act as the lead contact for customer concerns and warranty issues, taking decisive action to resolve field-based problems quickly.

• Identify marketing resources and collaborate with the marketing team to implement promotional campaigns that drive revenue and brand awareness.

• Plan and maintain the after-sales process to ensure high levels of customer satisfaction and a seamless post-purchase experience.

• Monitor competitor activities and market trends to proactively adjust business strategies and identify new growth opportunities.

• Travel across the UK for site visits and industry events while working cross-functionally with internal departments to ensure a unified approach to customer service.

Key Skills & Expereince: 

• Proven track record in managing key accounts and building high-level rapport with dealers and OEMs to foster long-term sales growth.

• Comprehensive knowledge of aftersales operations, including warranty management, spare parts logistics, and technical support.

• Exceptional presentation and interpersonal skills, with the ability to act as a "Subject Matter Expert" at trade shows and industry events.

• Experience in territory sales forecasting and coordinating with supply chain teams to prioritise and resolve logistics or stock issues.

• Demonstrated ability to resolve complex customer complaints and make rapid, effective decisions

• A self-starting, independent worker who is equally comfortable collaborating with a sales team and travelling extensively across the UK.

If of interest, please apply!