Sales Administrator

About the Role

I am seeking a proactive and adaptable Office Administration Assistant my client’s team. This role offers the opportunity to work across multiple areas of the business, supporting a variety of administrative and operational functions.

Key Responsibilities

• Carry out sales administration tasks accurately and efficiently
• Provide professional and friendly telephone support to customers
• Maintain and update customer records
• Input and manage customer part data
• Schedule and coordinate customer orders
• Prepare administrative documentation to support factory operations, including bills of materials
• Liaise with factory staff to ensure customer requirements are met
• Use CRM and MRP systems to track sales orders and deliveries
• Manage a shared inbox, filing invoices and remittances appropriately
• Match purchase invoices to orders
• Monitor debtor accounts and follow up on outstanding payments

Skills & Experience Required

• Previous experience in a customer-facing role
• Experience with bookkeeping or accounts assistant duties
• Strong customer service skills
• Good level of computer literacy
• Excellent organisational and administrative skills
• High attention to detail
• Flexible and adaptable approach to work

Desirable Skills

• Experience in sales administration
• Familiarity with order tracking systems (CRM/MRP)
• Previous experience in an engineering or manufacturing environment