Sales Administrator

Sales Administrator – Estate Agency

Hackney, London

Monday to Friday

Up to £32,000 basic

We are looking for an organised, proactive, and detail-oriented Sales Administrator to join our busy estate agency team in Hackney. This is a key role supporting the sales department and overseeing the full sales progression process from offer agreed through to completion.

Key Responsibilities

• Managing the full residential sales process from offer accepted to completion
• Carrying out Anti-Money Laundering (AML) checks and ensuring compliance with all regulations
• Completing property risk assessments and compliance documentation
• Preparing and issuing offer letters and sales memorandums
• Progressing sales and maintaining regular communication with buyers, sellers, solicitors, brokers, and surveyors
• Chasing outstanding paperwork and proactively resolving delays within the chain
• Providing regular updates to all parties throughout the transaction process
• Maintaining accurate records on CRM and property software systems
• Supporting negotiators and management with administrative duties
• Ensuring GDPR and compliance standards are adhered to at all times
• Handling incoming enquiries and delivering a high level of customer service
• General office administration and branch support

Requirements

• Previous experience within estate agency sales administration or sales progression
• Strong understanding of the residential property sales process
• Experience conducting AML checks and handling compliance procedures
• Excellent organisational skills and attention to detail
• Ability to manage multiple transactions in a fast-paced environment
• Strong communication and problem-solving skills
• Proficient in Microsoft Office and estate agency CRM systems
• Professional, reliable, and customer-focused approach

Desirable

• Knowledge of the Hackney and East London property market
• Experience using Alto, Reapit, or similar estate agency software
• Previous sales progression experience preferred