Sales Administrator

Sales Administrator

Location: Leeds LS7
Salary: Up to £35,000 DOE
Hours: Monday to Friday, 09:00 – 17:00

About the Role

I am recruiting for an organised and customer-focused Sales Administrator to join my Client who are based in Leeds LS7. This is an excellent opportunity for someone with experience in technical sales or construction-related products who enjoys dealing with customers and supporting the sales process from enquiry through to quotation and appointment booking.

The successful candidate will be the first point of contact for customers, including private homeowners, businesses, and organisations, providing excellent service and helping to generate new business opportunities while maintaining strong relationships with existing clients.

Key Responsibilities

• Respond to incoming enquiries via phone, email, social media, live chat, and in person
• Provide technical advice and product information to customers
• Prepare quotations, proposals, and supporting sales documentation
• Welcome and assist customers visiting the showroom and trade counter
• Liaise with customers to arrange site survey appointments with Surveyors
• Manage diaries and calendar systems effectively
• Build and maintain strong customer relationships to encourage repeat business
• Support the wider sales team with administrative and customer service tasks
• Maintain accurate customer records and update internal systems

Ideal Candidate

The ideal candidate will have:

• Previous experience in a sales administration or technical sales role
• Strong communication and customer service skills
• Excellent organisational and administrative abilities
• Confidence dealing with customers both over the phone and face-to-face
• Good IT skills, including Microsoft Office and CRM systems
• The ability to manage multiple enquiries and priorities effectively

Desirable Experience

Experience within any of the following industries would be advantageous:

• Garage doors
• Entrance doors
• Construction or construction products
• PVC, steel, or aluminium systems
• Glazing products and systems

What We Offer

• Competitive salary up to £35,000 depending on experience
• Monday to Friday working hours – no weekends
• Supportive and friendly working environment
• Opportunity to develop within a growing business