Sales Advisor

Sales Advisor

An award-winning house builder have a requirement for a New Homes Sales Advisor for a new build development they have in Shrewsbury. The company are an established builder who operate across the North West delivering high quality new homes for first time buyers to luxury family executive homes.

Sales Advisor role:

The Sales Executive will be responsible for securing the sale of new homes and to achieve contract exchanges and legal completions in line with company targets. You will utilise sales tools, promotions and incentives, to manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered.

Key responsibilities:

• Dealing with all prospective/existing customers in a professional and engaging manner to ensure the best customer experience.
• Achieving sales of properties and extras to customers in line with agreed targets.
• Following up sales leads/enquiries and ensuring customer database is kept up to date.
• Providing expertise in the Company's house types, specifications, and the buying procedure.
• Build relationships with preferred solicitors and IFA's in order to progress sales through to exchange and completion.
• Maintain regular customer contact from reservation through to key handover & completion.
• Update plot files & follow sales & customer service process.
• Maintaining the presentation of sales arena and the sales office.
• Ensuring that all paperwork and site administration is up to date, and required reports completed.
• Confidently demonstrate our show homes and product along with the features available to future homeowners.
• Attending team meetings and weekly meetings with Sales Manager.
• Maintaining a high standard of professionalism and personal presentation.
• Ensuring high standards of Health and Safety on site.

Experience & Skills required:

• Demonstrable experience in New Home Sales or similar industries
• Enthusiasm and passion for customer service and going the extra mile.
• Ability to plan, prioritise and organise own workload.
• Excellent communication skills, written and oral.
• Excellent organisational skills.
• Attention to detail.
• Use of outlook diary system.
• Ability to work effectively in a team and independently.
• Ability to develop good working relationships.
• Adaptable/flexible.

What's on offer?

• Salary of £26k - £30k (dependant on experience)
• Commission per plot sold, quarterly bonus and 3% bonus on extras
• Door to door mileage at 26p per mile
• 24 days holiday + bank holiday given in lieu.
• Pension

Working days / hours will be Thursday to Monday 10am - 5.30pm.

If you are interested in working for a reputable housebuilder who pride themselves on quality and a have a family feel to the business, please use the link below to apply with an up to date CV or you can contact Maisie at Fawkes & Reece on (phone number removed) for a confidential chat.