Senior Account Manager
Zest
Hybrid Role - 3 days per week on-site - Home Counties
Seize the opportunity to join this well-established, growing ingredients business that seeking a commercially driven Senior Account Manager to become an integral part its successful commercial team. This key role focuses on managing and developing a portfolio of major customers across the drinks manufacturing sector, building long-term partnerships and driving sustainable growth.
Reporting into senior commercial leadership, you will be responsible for leading relationships with key accounts, identifying opportunities for expansion, and ensuring exceptional customer service across a diverse portfolio of drinks-based ingredients. You will also play an important role in supporting and mentoring junior members of the team, helping to develop their commercial skills and account management capabilities.
Key Responsibilities
-Managing and developing a portfolio of larger key accounts.
-Building strong, long-term relationships with senior stakeholders across customer organisations.
-Delivering sales growth, profitability, and account development plans across your portfolio.
-Identifying and securing new commercial opportunities within existing and prospective customers.
-Leading customer meetings, business reviews, negotiations, and presentations.
- Acting as a trusted commercial partner to customers, providing market insight and value added solutions.
-Managing pricing, commercial negotiations, forecasts, and margin performance.
-Working cross functionally to ensure excellent customer delivery.
-Supporting the development and implementation of commercial strategies across the business.
-Supporting Junior Account Managers, helping to develop their skills and commercial understanding.
-Providing guidance and leadership on customer projects while fostering a collaborative team culture.
-Utilising CRM, SAP, Microsoft Office, and internal systems to manage customer activity, reporting, and forecasting.
-Resolving commercial and supply chain challenges proactively and effectively.
About You
-Proven experience in Account Management, National Account Management, or Business Development within the drinks, food ingredients or beverage sector. Ideally B2B account management experience.
-Experience managing large, complex customer accounts and building relationships with senior stakeholders.
-Strong commercial acumen.
-Excellent relationship-building, communication, and presentation skills.
-A strategic thinker who can identify opportunities and drive long-term growth.
-Ability to manage multiple priorities in a fast-paced commercial environment.
-Experience supporting, coaching, or mentoring junior team members would be advantageous.
-Strong analytical and problem-solving skills.
-Full, clean UK driving licence and willingness to travel for customer meetings.
If you're a commercially minded Account Manager or Senior Account Manager, this is an exciting chance to join a growing and highly respected ingredients business. This is a rewarding and varied role, offering an excellent long-term career opportunity.
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