Senior Client Manager

Senior Client Manager – Events / Crewing
London OR Liverpool (Hybrid)

 £30,000 – £35,000

09:00 - 17:00 Monday – Friday

The Role

This is a client-focused, relationship-driven position within an event crewing company, responsible for managing client accounts ensuring a high quality of service and customer retention.

Duties

• Managing existing client accounts
• Handling inbound enquiries (email & phone)
• Attending site visits and client meetings
• Preparing quotes and proposals
• Taking detailed client briefs and passing to crewing teams
• Following up to gather feedback on projects ensuring smooth delivery
• Managing issues (e.g. staffing challenges, last-minute changes)
• Keeping internal systems updated

Skills / Experience

• MUST have experience working within the events industry.
• A background in customer service, administration, account management or event crewing would be beneficial.
• Confident communicator (phone, email, face-to-face)
• Organised with good administration skills
• Located within a commutable distance of East London or Liverpool
• Full UK driving licence (Preferred)

Package

• Basic salary: £30,000 – £35,000
• Annual Bonus
• 20 days holiday + bank holidays (rises up to 25 days with service)
• Pension
• Hybrid working

How to apply

Submit your application or contact Jake Voisey on the details provided

SER-IN