Senior NAM
Talent Guardian
This is an excellent opportunity for a commercially driven individual with grocery experience to manage key retail accounts, drive growth and build strong relationships with major UK retailers.
Reporting into senior leadership, you'll take ownership of key customer relationships, identify new commercial opportunities and use data-led insights to drive sales and profitability. Working closely with Marketing, Supply Chain, Finance and Operations, you'll play a key role in delivering customer plans and supporting the continued growth of the business.
Key Responsibilities
- Manage and develop relationships with major grocery retail accounts.
- Deliver sales, revenue and profitability targets across your customer portfolio.
- Lead annual business planning and joint business planning activities with retailers.
- Identify opportunities for growth through range reviews, promotions, distribution gains and new product launches.
- Analyse account performance and retailer data to identify trends, risks and opportunities.
- Build and present compelling customer proposals and business reviews.
- Negotiate trading terms, promotional plans and commercial agreements.
- Work cross-functionally to ensure successful delivery of customer plans.
- Develop account strategies that support both short-term performance and long-term growth.
- Provide accurate forecasting and pipeline management.
- Monitor market trends, competitor activity and category performance to drive strategic recommendations.
- Proven experience as a National Account Manager or Senior National Account Manager within FMCG.
- Grocery experience is essential.
- Demonstrable experience managing and growing major retail accounts.
- Strong relationship builder who enjoys developing partnerships rather than simply maintaining accounts.
- Resilient and commercially focused with the ability to perform under pressure.
- Positive, proactive approach with a "glass half full" mentality.
- Strong commercial awareness and ability to spot opportunities for growth.
- Excellent communication skills with the confidence to influence and challenge constructively where required.
- Comfortable operating independently and taking ownership of customer relationships.
- Strong presence and credibility when presenting to retailer buyers and senior stakeholders.
- Advanced Excel skills including pivot tables and data analysis.
- Strong understanding of retailer data and account performance metrics.
- Ability to conduct gap analysis and identify commercial opportunities.
- Highly analytical with the ability to convert data into actionable growth plans.
- Confident creating customer presentations, performance reviews and commercial proposals.
- Strong forecasting and planning capability.
- Able to present complex commercial information clearly and confidently to both internal and external stakeholders.
- Competitive salary package.
- Car allowance.
- Performance-related bonus.
- Hybrid working model.
- High-profile grocery accounts.
- Opportunity to influence business growth and strategy.
- Supportive and entrepreneurial culture.
- Genuine career progression opportunities within a growing FMCG business.
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