Senior Support Worker

We are currently partnered with a leading Homeless charity in Swindon, who are looking for a Senior Support Worker to help lead their Supported Housing team, delivering high-quality, person-centred support to individuals with histories of homelessness, mental health challenges, substance misuse and offending backgrounds.

This will be a full-time, permanent position based in Swindon, with working hours of 09:00AM-17:00PM. The salary for the role is up to £36,576 per annum, with a list of employee benefits which you would enjoy.

This is an excellent opportunity for someone who is passionate about supporting people with complex needs while taking on a leadership role without direct line management responsibilities

Duties will include (but are not limited to):

• Act as the first point of contact for day-to-day operational decisions and support
• Provide guidance and oversight to a team of Support Workers, modelling best practice
• Manage your own caseload of up to 20 service users
• Use trauma-informed, strengths-based approaches to empower independence and positive change
• Work closely with partner agencies including housing, health, social care and criminal justice services
• Help maintain safe, high-quality accommodation and support effective tenancy management

Experience required:

• Experience of case recording, support planning and risk management
• Experience of Supported Housing, managing license breaches and enforcing license conditions
• Experience of working with challenging behaviour including current drug /or alcohol use, antisocial behaviour, offending, substance misuse and complex needs
• Experience of providing guidance, support and motivation within a team to strengthen performance and quality

Rewards and Benefits:

• 25 days Annual Leave
• Competitive Pension
• Life Assurance Cover (currently set at 5 x annual salary)
• A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
• Cycle to work scheme, where you can save 25-39% on the cost of a bike and accessories
• Charity worker discounts

Working hours:

• 37.5
• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.