Senior Transport Planner

Senior Transport Planner
Telford
40 hours per week

Up to £40,000

Our client, a well-established business, are looking to recruit an experienced Transport Planner to support their busy operations team.

What’s on offer:

• Shift Pattern – 6am – 3pm Or 9am – 6pm
• Up to £40,000

Key Responsibilities:

• Managing daily transport schedules and reallocating work where required due to driver absence or vehicle issues
• Ensuring customers are kept updated regarding delays, failed collections, or service disruptions
• Rebooking outstanding jobs and ensuring work is completed within agreed timescales
• Responding to customer emails, account queries, and operational issues in a timely and professional manner
• Supporting drivers with site issues, route queries, and delivery instructions
• Coordinating with internal departments to ensure smooth day-to-day transport operations
• Escalating operational issues where necessary and ensuring appropriate action is taken
• Monitoring and updating transport records, spreadsheets, and operational paperwork accurately
• Sending proof of delivery documents, permits, and compliance documentation when required
• Assisting with accident reporting and ensuring incidents are communicated correctly internally
• Providing clear instructions and updates to drivers regarding collections, deliveries, and time-sensitive jobs
• Maintaining strong communication across the transport team to ensure service levels are achieved
• Demonstrating good geographical knowledge and understanding of transport operations
• Carrying out additional transport administration and planning duties as required