Service Administrator

Thorn Baker Industrial Recruitment are looking for a Service Administrator to join one of our clients based in Leicester.

This will either be a temp to perm or straight permanent position

The Job:

• Prepare and send customer quotes and complete service sheets in a timely manner as well as being responsible for managing the stock control.
• Be the first point of contact for incoming calls/emails to all external customers.
• Pursue customers for unpaid invoices.
• Ensure the service contracts renewals are sent out on time
• Be responsible for all basic office tasks such as filing, reception, post, deliveries etc. Sending parts to service engineers and our customers, ensuring shipping notes invoices are issued 2+ years in an admin or similar role
• Working Hours are Monday to Friday 9am-5pm but hours can be flexible - with 30 min unpaid lunch so 37.5 hours per week
• At the start, you will be office based but after training - 2 days can be working from home
• Starting salary will be £25-26k with the opportunity for an increase after 12 months

The Person:

• Experience with ERP is beneficial
• Understanding of technology/engineering is a plus but not essential
• Exceptional level of written and verbal communication skills across all levels
• Excellent time management and organisational skills
• Friendly, polite, and professional attitude
• Have a full UK driving licence as you may be asked to visit another location or attend a meeting or training in another location

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