Service Advisor

Service Advisor - Letchworth -
Basic Salary - £32,000 -
OTE - £40,000 -
Great Benefits Package -  
 
Our client, a busy franchised main dealership in Letchworth has the requirement for a Service Advisor to join their successful Aftersales team.
Responsibilities
 
As a Service Advisor your responsibilities will include:
 
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
 
Experience, Skills & Qualifications
 
Essential Requirements:
 
12 months Motor Trade Service Advisor experience
Full UK Driving Licence
 
Desirable Requirements:
 
Franchised Dealership Experience
Kerridge or Pinnacle Expereince
 
Remuneration & Benefits
 
Basic Salary of £32,000
On Target Earnings of £40,000
Great Benefits Package
 
Working Hours
 
45 hours per week, including Sat mornings on a rota