Service Centre Administrator

Service Centre Administrator Croydon 

Previous experience of administration experience within a workshop/automotive environment required for this position. 

Contek recruitment solutions are collaborating with our client who are the UK's leading manufacturer of refuse collection vehicles (RCVs), producing purpose-built chassis, bodies, and bin lifts. Headquartered in Warwick, England, the company serves over 60% of UK local councils and manufactures more than 1,000 vehicles annually for public authorities and private contractors. Offering a competitive salary of up to £33,216 per annum DOE, Dennis Eagle provides a dynamic and supportive work environment.

Why This Role Stands Out:
- Join a market leader in the RCV industry with a strong reputation for quality and innovation.
- Be part of a collaborative team that values your input and expertise.
- Enjoy a stable, full-time position with consistent hours from Monday to Friday.
- Benefit from opportunities for professional growth and development.
- Contribute to the efficiency and success of a high-performing service team.

Key Responsibilities:
- Raise job cards and input technician time bookings and job details.
- Collate and check documentation within agreed timescales.
- Finalise parts used and hours charged, and close completed jobs.
- Review and process service invoices, credits, and warranty claims.
- Generate reports and maintain accurate records.

Skills, Experience, and Education:
- Communication: Strong customer service skills and a professional approach.
- Knowledge/Expertise: Proven administration experience in a service or workshop environment; proficient in Microsoft Excel and Word (intermediate level).
- Innovation: Able to manage and prioritise tasks efficiently under pressure; flexible and results-driven with a positive attitude.
- Business Impact: Excellent attention to detail and time management; willingness to travel within the UK and work overtime when required.

Accountabilities:
- Ensure timely and accurate completion of administrative tasks.
- Support continuous improvement initiatives within the service team.

If you’re ready to support a high-performing service team, we’d love to hear from you! Apply today.