Service Engineer – Scientific Instruments

Service Engineer – Scientific Instruments

Do you enjoy the practical hands-on elements of engineering and have the desire to work on industry-leading, highly complex equipment?

Ready for your calling? This specialist instrument provider is searching for a well-rounded Service Engineer to join their team. (Equipment training and certification provided).

Why This Company?

Recognised for providing industry leading technology coupled with a fantastic aftercare service, my client has seen significant year on year growth.  In line with the acquisition of new customers, they now wish to further enhance the UK service operation.

As an investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation.

Rewards & Benefits

• £40K - £50K Basic Salary
• 10% Bonus
• Hybrid / Electric Company Car
• Company Expense Card
• 8% Pension
• BUPA Healthcare
• 25 Days Holiday + Public Holidays
• Fantastic training program

About The Role

As a Service Engineer you will work from a home office and cover the UK / Ireland.  Responsibilities include:

• Occasional trips to support the European service team when needed.  (1 trip per quarter).
• Due to the complex nature of the equipment and the potential travel time, you will typically attend 2-3 customer sites per week.  Any travel is conducted Mon-Fri and therefore doesn’t encroach onto the weekends.
• Operating from a home office and visiting customers to complete new equipment installations, commissioning and user training.  Some of the more advanced equipment can take up to 2 days to complete an installation and also 2 days for planned preventative maintenance.
• Visiting major industry and academia clients (universities).
• Liaising with customers directly to schedule the service visit.
• Decommissioning equipment for site relocations.
• Conducting routine service and calibration work, alongside more reactive maintenance, including fault finding and problem resolution.
• Working on equipment including both hardware and software ranging from £60K to £250K in value.
• Completing service report visits.
• Handling service tickets, gaining the equipment log file and using TeamViewer where possible to gain remote access to their equipment.
• If on the rare occasion you aren’t able to resolve the issue on customer site, you will organise for the equipment to be sent to my clients’ service centre and attend to do further investigation.

About You

The successful candidate will possess at least 2-3 years of service engineering experience, gained working on complex equipment, which could include but not limited to, Analytical Instruments, High Vacuum Equipment, Optical Microscopes, Laser Deposition, Sample Preparation, Electron Microscopes, Spectrometers,  X-Ray CT Systems, MRI Scanners, Particle Accelerators, Particle Analysis instruments or similar.

A degree level education is beneficial, but not essential. 

It is, however, essential you have a logical and methodical approach to finding faults, an open communication style, and be comfortable spending on average of 2-3 nights per week away from home.

A UK driving license is essential, as is the rights to work in the UK.  My client doesn’t offer sponsorship.

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Interested in this role? Here’s what happens next…

Click the apply button to send us your CV. If we think you’re a great fit for this role, we’ll be in touch in the next couple of days.

Thank you for taking the time to read about this opportunity. We look forward to hearing from you,

Team Mase.

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Job Ref: 167-5623-CVL

Service Engineer – Scientific Instruments

Location: Based in the Northwest, Yorkshire, East or West Midlands (UK / Ireland travel required)

Keywords: Service Engineer, Field Engineer, Senior Engineer, Technical Support Engineer, Installation Engineer, Support Specialist, Technical Specialist, Engineering, Mechanical Engineering, Electrical Engineering, Electronic Engineering, Mechatronic, Physics, Chemistry, Metrology, Material Science, Robotics, Motion Control, Laser Technology, X-Ray CT Equipment, Electron Microscopy, SEM, TEM, Analytical Instruments, Particle Analysis, Magnetics, Electrical Discharge, Photonics, Spectroscopy, Spectrometry, MRI Scanners, Optical Microscopes, XRF, XRD, High Vacuum, UHV