Shift Manager

Experience Required:

• Leadership and supervisory experience

• Retail Merchandise experience

• Use of a Warehouse Management System

• KPI Management

• Understanding Financial and Budgetary controls

Main Responsibilities:

• Oversee all aspects of warehouse and logistics operations during assigned shift

• Conduct shift briefings, task assignments and performance checks

• Champion and enforce health & safety procedures to maintain a safe working environment

• Promote and support the wellbeing of all colleagues on shift • Coordinate with planning, inventory, and technical teams to resolve any operational issues

• Ensure high levels of accuracy are achieved • Delivery of Key Performance Indicators (KPI's.)

• Responsible for ensuring the operation consistently meets the requirements of the customer.

• Delivery of a safe, secure, clean and fair work environment for team members.

• Ensure good employee relations are maintained and that strong working relationships are developed.

• Ensure compliance with Standard Operating Procedures (SOP's.)

• Ensure high levels of accuracy are achieved.

• Compliance to audits.

• Develop new initiatives to improve operational efficiencies.

• Facilities Management by minimizing damage through effective operating processes.

• Ensure a culture of trust based on open communication and cooperation is encouraged and reinforced.

• Manage team to deliver daily targets productively and in line with performance KPIs.

• Effective communication through accurate handovers, e-mail, daily briefs and weekly meetings.

• Develop and maintain a motivated team.

• Shift productivity and performance in line with site/customer KPIs

• Performance Management and Target setting

• Excellent communication and employee engagement

• Continuous improvement initiatives delivered

• Training and Development of staff

• Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements at all times

• Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated

• Providing reports on productivity and other performance indicators to management

• Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service.

• Driving success by proactively managing team performance, provide development and succession planning opportunities

• Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring they are compliant and consistently applied

• Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership