Shop Front Sales & Customer Service Advisor

Shop Front Sales & Customer Service Advisor
Full-Time | Permanent | £29,000 per annum + Overtime

We are currently looking for a confident and customer-focused individual to become the face of our clients store. This is a fantastic opportunity for someone who enjoys working with people, providing great service, and being part of a busy retail environment.

The Role:
As our client Shop Front Sales & Customer Service Advisor, you will be the main point of contact for customers visiting the store. You’ll help customers find the right products, provide advice, and ensure a positive experience from start to finish.

In addition to in-store responsibilities, you will also:

• Handle incoming sales and customer service calls
• Respond to customer enquiries across various sales platforms
• Support general day-to-day store operations

What We’re Looking For:

• A friendly, approachable, and professional manner
• Strong communication and customer service skills
• Ability to multitask and stay organised in a busy environment
• Ideally, some experience or interest in DIY, tools, or trade-related products (preferred but not essential)

Hours & Pay:

• Monday to Friday: 8:00am – 5:00pm (including a 30-minute unpaid break)
• Total: 42.5 hours per week
• Salary: £29,000 per annum
• Saturdays: 9:00am – 4:00pm on a rota basis (approximately every other week), paid in addition to salary

What We Offer:

• Permanent, stable position
• Friendly working environment
• Opportunity to develop product knowledge and customer service skills