Social Care Operations Officer

Social Care Operations Officer

Location: Perth, PH1 5PP
Salary: £16.34 per hour + Excellent Benefits!
Contract: Part time, Permanent
Hours: 20 hours per week (over 4 or 5 days)

Crossroads Cares (Perth & Kinross) is a supportive, professional and values-led charity providing high-quality respite care to unpaid carers and the people they support across Perth and Kinross.

We pride ourselves on delivering compassionate, person-centred care while supporting the wellbeing of our community.

We are seeking an experienced, motivated and well-organised individual to join our team as a Social Care Operations Officer on a part-time basis.

This is a key role within our organisation, supporting the delivery of high-quality care services alongside contributing to business development projects that will strengthen and grow our services for the future.

This opportunity is ideal for someone with a background in care service management and private care provision who is looking for a flexible part-time role where they can make a meaningful impact.

Why Join Us

• Supportive, professional and values-led working environment
• Opportunity to contribute to a respected local charity
• Flexible part-time working across 4–5 days
• Varied and rewarding role supporting both operations and development
• Chance to help shape and strengthen community care services
• Company pension and on-site parking

As our Social Care Operations Officer you will:

• Support Care Coordinators in the effective delivery of high-quality care services
• Assist with care planning, organisation and day-to-day operational support
• Help maintain and improve care quality and service delivery
• Undertake business development projects to support service growth and sustainability
• Carry out care assessments
• Support and supervise care colleagues
• Contribute to the development of systems, processes and best practice
• Work collaboratively with colleagues and external partners
• Maintain accurate records and use IT systems effectively
• Work in line with organisational values, policies and confidentiality requirements

In order to be successful in this role you must have:

• SVQ Level 3 in Health and Social Care (or equivalent)
• Experience in care service management
• Experience of private care provision
• Good understanding of community-based care
• Strong communication and organisational skills
• Competent in IT and digital record-keeping
• Full UK driving licence
• Willingness to travel occasionally for meetings or service activity
• Ability to work flexibly across 4–5 days per week

It would be great if you had:

• Experience in business or service development
• Knowledge of care sector compliance and quality standards

If you want to join a respected local charity and build a rewarding career supporting people across Perth and Kinross, we would love to hear from you.

We review applications on a rolling basis, so early applications are encouraged. Apply today!