Support Worker

Central Recruitment is currently working with a London-based charity that is dedicated to creating positive change by providing support to individuals on their journey towards independence.

Our client is currently recruiting for a Support Worker to work in the Crystal Palace area at a service that provides support to various client groups including young adults with a background of homelessness and challenging behaviour.

• 37.5 hours per week
• Monday - Sunday on a rota basis
• Shifts: 07:00 - 15:00 and 14:00 - 22:00
• Temporary: approx. 3 months (possibility of extension)
• £16.90 per hour (£15.08 per hour, with £1.82 holiday pay)

This is a fantastic opportunity to support vulnerable young people on their path to independence.

KEY RESPONSIBILITIES:

• Manage a caseload of clients, delivering regular key work sessions and tailored support plans
• Mentor customers using an asset-based approach to identify strengths and achieve goals
• Assess, monitor, and escalate risks and safeguarding concerns where required
• Operate within a psychologically and trauma-informed framework
• Work with customers to create bespoke Staying Safe Plans
• Ensure access to appropriate support services, including health, benefits, employment, and training
• Support customers to manage and sustain their tenancies
• Work with internal and external agencies to identify move-on opportunities and promote independent living
• Assist the team in maintaining service occupancy and preparing rooms for new customers
• Encourage customer involvement through activities and events
• Carry out duty tasks including reception cover, welfare checks, and onboarding new customers and referrals

WHAT WE’RE LOOKING FOR:

• Experience supporting young adults or people who have experienced homelessness
• Understanding of safeguarding principles and their practical application
• Knowledge of homelessness support services, including welfare benefits
• Ability to maintain accurate records using databases and IT systems
• Strong written and verbal communication skills
• Ability to use basic coaching and counselling techniques to support customers
• Good working knowledge of Microsoft Office

FURTHER REQUIREMENTS:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

HOW TO APPLY:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.