Team Leader - Alcohol & Recovery Service

Pin Point Health & Social Care

Team Leader – Alcohol & Recovery Service

London N15

Salary: £28,533 per annum
Responsible to: Service Manager

We are seeking an experienced Team Leader to support the day-to-day running of an Alcohol & Recovery Service, ensuring high standards of care, compliance, and service delivery.

Key Responsibilities

  • Lead and support the delivery of the service in line with contractual and quality standards.
  • Provide supervision, coaching, induction, and development support to staff and volunteers.
  • Promote best practice, safeguarding, equality, and health & safety across the service.
  • Support recruitment, performance management, and staff development.
  • Maintain accurate records, reporting, and service data.
  • Build effective relationships with commissioners, health professionals, and partner agencies.
  • Assist with budget management and continuous service improvement.
  • Promote the organisation’s values, mission, and recovery-focused approach.

Requirements

  • NVQ Level 4 (or equivalent) in Health & Social Care, Counselling, Mental Health, Addiction Studies, or relevant experience within substance misuse services.
  • Experience working within alcohol, addiction, recovery, or social care services.
  • Previous team leadership or staff supervision experience.
  • Strong knowledge of safeguarding, confidentiality, and equality & diversity.
  • Good communication, IT, and organisational skills.
  • Ability to work flexibly, including evenings and weekends where required.

Benefits

  • 32 days annual leave plus Bank Holidays.
  • Pension scheme available.
  • Ongoing training and development opportunities.
  • Enhanced DBS required.
  • 6-month probationary period applies.

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