Technical Assistant

Technical Assistant

Location: London, EC2V 7HR
Hours of Work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a Technical Assistant to support the delivery of high‑quality building maintenance services across a portfolio of commercial properties.

This role plays a vital part in enabling efficient operations for end users by ensuring safe working practices, consistent technical support, and effective problem resolution. The successful candidate will contribute to service excellence through proactive maintenance, collaborative working, and a commitment to high standards.

Based primarily at a central London location, the Technical Assistant will also provide support across additional sites as required, ensuring the protection of assets and the smooth functioning of building services on a day‑to‑day basis.

Key Responsibilities

• Carry out fabric‑related PPM, proactive and reactive works issued through the helpdesk within agreed timeframes.
• Deliver building services maintenance including exterior works, plumbing, mechanical tasks, and carpentry-related repairs.
• Undertake external grounds maintenance duties as required.
• Provide callout response in line with the designated rota.
• Perform contractor control duties, including monitoring workmanship and issuing Permits to Work when necessary.
• Ensure all equipment operates to required performance criteria and that surrounding areas meet agreed standards.
• Represent the organisation professionally to maintain high levels of customer satisfaction.
• Evaluate performance of contracted equipment and ensure appropriate servicing and maintenance are completed.

Professional and Personal Competencies / Qualifications

• Experience providing plumbing, carpentry, and fabric‑related building services maintenance, including fault finding, maintenance, and installation.
• Strong background in delivering reactive and PPM building services maintenance.
• Experience working within FM or building services in commercial properties.
• Demonstrated understanding of working under strict Health & Safety procedures, including risk assessments and method statements.
• Ability to use standard powered and non‑powered tools effectively.
• Strong oral and written communication skills with the ability to engage confidently with employees, contractors, and vendors.
• Commitment to safe working practices and high-quality service delivery.
• Ability to work independently and collaboratively across varied sites.