Technical Manager

Job Title: Technical Manager
Location: Cardiff

Overview

We are seeking an experienced Technical Manager to support an FM provider delivering Hard FM services across healthcare estates in Cardiff.

This role will play a key part in strengthening technical service delivery, providing hands-on technical leadership to support compliance, improve maintenance performance, and enhance the overall effectiveness of estates and engineering operations within a live healthcare environment.

Working closely with the FM provider, NHS stakeholders, and operational teams, you will help ensure estates services remain compliant, well-structured, and aligned to healthcare operational requirements, with a strong focus on continuous improvement.

Key Responsibilities

• Provide technical leadership across Hard FM services within a healthcare estates environment in Cardiff.
• Support the ongoing development and performance of the technical and engineering function across site.
• Assist in developing, guiding, and supporting the estates team, ensuring clear responsibilities and consistent operational standards.
• Ensure statutory, regulatory, and healthcare compliance requirements are fully embedded into day-to-day technical service delivery.
• Review and improve maintenance strategies, planned preventative maintenance (PPM), and asset management processes.
• Support engineering governance, technical assurance, and compliance reporting frameworks.
• Monitor contractor performance and ensure technical standards are consistently maintained across all estates services.
• Work closely with NHS stakeholders and FM operational teams to ensure effective service delivery and collaboration.
• Identify technical risks, service gaps, and improvement opportunities, supporting corrective actions and long-term optimisation.
• Support the development and continuous improvement of operational procedures, compliance documentation, and healthcare estates processes.
• Contribute to service improvement initiatives to ensure a safe, compliant, and efficient technical delivery model.

Skills & Experience

• Proven experience working for an FM provider in a technical Hard FM or estates management role.
• Strong healthcare estates experience, ideally within NHS or acute hospital environments.
• Experience in managing and improving live operational technical services (not mobilisation focused).
• Strong understanding of healthcare engineering systems, statutory compliance, and maintenance standards.
• Experience developing technical processes, governance, and compliance frameworks.
• Strong stakeholder management skills with the ability to work collaboratively across FM providers, clients, and healthcare teams.
• Ability to operate in a senior technical advisory or operational capacity within complex environments.

Qualifications

• Relevant qualification in Engineering, Building Services, Facilities Management, or Construction (or equivalent experience).
• Professional membership (e.g., IWFM, CIBSE, IET) desirable.
• Strong knowledge of healthcare estates compliance and technical governance preferred.