Technical Support Specialist

Leeds | £30,000 - £35,000 + Bonus | Monday-Friday

Know your way around access control systems, automation technology, CCTV, or technical installations?

We're looking for a technically minded problem-solver to join a growing business that supplies specialist access control, automation and security solutions across the UK.

This is a great opportunity for someone who enjoys helping customers, diagnosing technical issues and becoming the go-to expert for a wide range of products. Whether you're currently in technical support, installation, commissioning, field service or engineering, this role offers the chance to move into a stable, office-based position with genuine long-term career prospects.

• Providing technical support and troubleshooting advice to customers

• Guiding installers and engineers through product setup, configuration and fault finding

• Delivering expert pre-sales and post-sales technical support

• Becoming a product specialist across automation, access control and security solutions

• Building strong customer relationships through exceptional service and technical expertise

• Experience within access control, CCTV, automation, security systems or a related technical environment

• Strong fault-finding and problem-solving skills

• Excellent communication and customer service abilities

• A practical technical mindset and willingness to learn

• Experience in technical support, installation, commissioning or engineering would be highly advantageous

✔ Private healthcare

✔ Enhanced pension

✔ Birthday off

✔ Early finish every Friday

✔ Free parking

Join a fast-growing SME where technical expertise is valued, training is provided and your knowledge genuinely makes a difference. If you're looking for a role that combines technical problem-solving, customer interaction and long-term career development, we'd love to hear from you.