Telesales Executive

New Resource Recruitment are currently recruiting for a proactive and customer-focused Telesales Executive on behalf of a highly succesful and growing national business.

This is a fantastic opportunity to join a supportive office team within a stable company that works with both domestic and commercial clients across the UK. The business is known for its excellent customer service, strong reputation, and employee-focused culture.

If you thrive in a fast-paced environment, enjoy speaking with customers, and have a natural ability to build rapport, this could be the ideal next step in your career.

The Role

• Making outbound calls to existing, previous and prospective customers
• Building customer relationships and identifying sales opportunities
• Preparing quotations and following up enquiries
• Updating customer records and maintaining CRM systems
• Managing incoming email enquiries in a professional manner
• Supporting customer retention and account activity
• Delivering a high standard of customer service
• Assisting with general sales administration duties

About You

• Previous experience in telesales, sales or customer service
• Confident and professional telephone manner
• Strong communication and relationship-building skills
• Motivated, resilient and target-driven
• Good IT skills including Microsoft Office and CRM systems
• Strong organisation and attention to detail
• Able to manage workload effectively and work independently

What’s On Offer?

• 22 days holiday + bank holidays
• Company pension scheme
• Ongoing training and development 
• Employee wellbeing support programme
• Retail discounts & lifestyle benefits
• Cycle to work scheme
• Free onsite parking
• Hybrid working opportunities (subject to business needs)
• Friendly and supportive team environment

This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.