Temporary CRM Assistant

Temporary CRM Assistant

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The Original British Motorcycling Company

Triumph Motorcycles is the Original British Motorcycling Company, designing, engineering and manufacturing iconic motorcycles that celebrate our heritage while embracing the future.  Our central marketing team are seeking an energetic, self-motivated and organised individual to support the rollout of D365 sales and other key digital CRM projects.

In this role, you’ll use Microsoft Dynamics 365 to help deliver global email customer journeys that drive engagement, re‑engagement and retention across multiple audiences.

Company Benefits:

·Annual Leave – 25 days plus bank holidays.

·Additional Annual Leave

·Pension Scheme

·Life Assurance Scheme - currently 6 x pensionable salary.

·Preferential rates for medical insurance with a third-party provider.

·Employee Motorcycle Purchase Scheme - on successful completion of the probation period (minimum of 6 months), we offer employees and their close family the opportunity to purchase a brand new Triumph Motorcycle with up to 25% discount.

·Discounted Clothing, Parts and Accessories Purchases

·Company benefits platform, allowing discounts with multiple vendors.

Duties and responsibilities include:

·Rollout of D365 sales in exports

·Data management in customer insight

·Operation support tasks in D365 sales

·Managing mew D365 sales projects.

·Testing emails

·Campaign creation in marketing

·Event app management

·Supporting the CRM coordinator

·Reporting

Person Specification:

·Degree in Business, Marketing or related field (or equivalent)

·GCSE Maths and English at Grade C / 4 or above

·Confident in Microsoft Office, with exposure to reporting tools (e.g. Power BI or Tableau)

·Experience using CRM systems (e.g. Dynamics 365) with understanding of email marketing compliance

·Ability to analyse and work with data sets

·Strong organisational skills with the ability to prioritise and manage multiple tasks independently

(Full details can be found on the downloadable job spec.)

Hours of Work: 39 hours per week- Monday- Friday

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.