Temporary Customer Service Advisor (Days & Nights)

Michael Page

This is an exciting opportunity for a Temporary Customer Service Advisor to provide exceptional support within the not-for-profit sector. This role, based in Stockport, involves working flexible shifts, including days and nights, to ensure the delivery of outstanding service.

Client Details

The organisation is a well-established not-for-profit entity committed to delivering high-quality support and services to its community. As a medium-sized organisation, they focus on making a meaningful impact and providing excellent customer care.

Description

As a Temporary Customer Service Advisor (Days & Nights) you will:

  • Answering calls and handling call-centre type queries related to customer well-being.
  • Providing compassionate and empathetic care to customers.
  • Updating customer accounts within a CRM system.
  • Ad-hoc duties as and when required.

Profile

A successful Temporary Customer Service Advisor should have:

  • Experience working within a call centre environment or customer service is essential
  • Ability to work flexibly across day and night shifts.
  • Can commit to an on-going temporary role with the view to go perm
  • Confident on the phone and a positive demeanour
  • Strong work ethic and a self-starter attitude.
  • Team Player

A Full UK Driving License is essential for the role & successful DBS check.

Fully flexible is required for this as it does include different shifts on a 16 week rota which include days (06:00 - 16:00pm), (14:00pm - 22:30pm) and (22:00pm - 06:00am).

Job Offer

  • Opportunity to join growing company
  • Opportunity for the role to be extended/go permanent
  • Immediate start

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