Tenant Support Worker - Female

Salary: £27,825 Hours: 36 per week Location: Greater Manchester (with travel across the service area)

Are you passionate about empowering vulnerable women, improving lives, and supporting people to build safer, independent futures? A leading North West charity is seeking a Female Tenant Support Worker to join their supported accommodation service for women experiencing homelessness and/or domestic abuse.

This is a rewarding front-line role where you will make a real difference every day.

As a Tenant Support Worker, you will:

• Provide high-quality support to women living in supported accommodation and in the community

• Work one-to-one and in groups to help clients make informed choices, stay safe, and develop independence

• Support clients to access education, employment, training and long?term housing

• Encourage clients to build confidence, life skills and resilience

• Deliver and support group programmes promoting healthy relationships and personal development

• Complete assessments, risk management plans and safety planning

• Maintain accurate and confidential client records

• Work closely with partner agencies to ensure coordinated support

• Provide resettlement support as clients move into independent accommodation

This role requires a female worker under the Equality Act 2010, Schedule 9, Part 1.

You will bring:

• Experience supporting vulnerable women, people affected by homelessness, or those with complex needs

• Strong understanding of safeguarding, risk assessment and support planning

• Knowledge of housing, welfare benefits or domestic abuse (desirable but not essential)

• Ability to work independently, manage a varied caseload and communicate professionally

• Commitment to trauma-informed, person-centred and non-judgemental practice

• Computer literacy and confidence completing written records

• A full driving licence and access to a vehicle

Relevant qualifications (e.g., NVQ Level 3, IDVA, counselling, group facilitation) are welcomed but not essential if you are willing to work towards them.

• 25 days annual leave (rising to 28) bank holidays

• Pension scheme

• Health plan including counselling, eye tests and discounted gym membership

• Bike to work scheme

• Tech purchase scheme

• Flexi-time (for non-rota roles)

• Free parking

• Long-service recognition

• Employee discounts

• Bonus for referring new staff

This role is ideal for someone who is:

• Compassionate, resilient and motivated

• Passionate about supporting women to rebuild their lives

• Able to work flexibly, including occasional evenings or weekends

• Looking for a meaningful career where every day has purpose