TST Welcome Caseworker (Support Worker)

Central Recruitment is currently working with a London-based charity dedicated to preventing homelessness and supporting individuals in rebuilding their lives.

Our client is currently recruiting for a TST Welcome Caseworker to work Pan London for a service that provides accommodation and a pathway to independence for former rough sleepers.

• 37.5 hours per week
• Monday - Friday, 9AM - 5PM
• Temporary: approx. 2 months
• £17.14 per hour (£15.29 per hour, with £1.85 holiday pay)

Please note: this is a hybrid working role which involves supporting clients across the community and occasionally working from home. This role also involves lone working. Travel expenses can be claimed.

Key responsibilities:

• Manage a caseload of 10–12 clients, delivering regular keywork sessions and SMART action plans to support progression
• Assess referrals and determine client eligibility and suitability
• Conduct strengths-based welcome interviews with prospective clients
• Co-produce support, safety, and move-on plans
• Assess risk and develop management strategies with clients and partner agencies
• Support clients to access and maximise welfare benefits
• Accompany clients to appointments, housing viewings, and other services where needed
• Identify and assess health needs and support access to appropriate services
• Undertake duty lead responsibilities, including managing enquiries and referrals
• Arrange and carry out case reviews
• Work collaboratively with internal teams and external agencies
• Deliver group activities and support clients into employment, education, or training

What we’re looking for:

• Experience supporting individuals with mental and physical health needs, substance misuse, and social, financial, and tenancy-related challenges
• Strong understanding of safeguarding and risk management
• Strong understanding of client assessment, onboarding, and move-on planning
• Knowledge of common health issues and barriers faced by people experiencing homelessness
• Understanding of housing pathways, including supported housing, private rented, and social housing options
• Ability to use assessment and support tools, including motivational interviewing and trauma-informed approaches
• Experience supporting clients with move-in and resettlement to sustain tenancies
• Ability to motivate individuals towards independence and social inclusion
• Ability to effectively liaise with a range of service providers and agencies
• Self-motivated, organised, and able to manage workload under pressure

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.