Vehicle Damage Estimator

Vehicle Damage Estimator

Job Type: Full-time, Permanent
Location: Minstead, Hampshire
Salary: Competitive

Do you have experience assessing vehicle damage repairs?

Due to continued expansion, Rapid Repair Network Limited is looking for an additional Vehicle Damage Estimator to join our growing team based in the beautiful New Forest.

This is an excellent opportunity for someone with a strong technical understanding of vehicle repairs and estimating processes who is looking to join a supportive, fast-paced business with genuine opportunities for progression.

About the Role

As a Vehicle Damage Estimator, you will play a key role in ensuring repairs are assessed accurately, consistently, and in line with manufacturer and industry standards.

Working from vehicle images and repair information, you will use your technical expertise and sound judgement to support repair quality, cost control, efficient repair processes, and invoicing.

This is a role where consistency, attention to detail, and technical knowledge are equally important.

Key Responsibilities

• Accurately inspect and assess vehicle damage from images in line with manufacturer and industry standards
• Prepare clear repair methods and estimates using estimating systems and repair matrices
• Ensure repair processes and procedures have been correctly followed
• Work closely with production and operational teams to support a smooth repair process
• Liaise with internal teams regarding repair quality or process concerns
• Ensure the correct processes are followed on required industry platforms
• Support the resolution of invoice queries
• Promote best practice, quality standards, and compliance across the business
• Provide technical support across wider engineering functions when required

What We’re Looking For

What matters most is that you bring relevant estimating and technical experience, along with a structured, quality-first approach.

We are looking for individuals who can demonstrate:

• A minimum of 2 years’ experience within a relevant automotive or transferable technical role within accident repair, crash repair, estimating, or vehicle damage assessment
• Confidence using recognised automotive estimating systems
• Strong understanding of modern vehicle construction and repair methods
• Excellent attention to detail and consistency in decision-making
• Good organisational skills with the ability to prioritise workload effectively
• A customer-focused approach and commitment to high service standards
• Strong communication and teamwork skills
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We recognise that strong Vehicle Damage Estimators can come from a range of automotive backgrounds. If you have developed strong technical knowledge in another repair or automotive role and are ready to move into estimating with the right support, we are open to that progression.

About Us

Rapid Repair Network and our sister company, Repaired Today Group Ltd, are a fast-growing mobile repair service specialising in bumper scuffs, scratches, and dent repairs.

Our aim is to transform traditional body shop repairs that can take several days into efficient one-day repairs - delivering a more convenient service for customers and a more cost-effective solution for insurers.

Our IMI-accredited technicians are highly skilled and support a number of major fleet, insurance clients and AMCs across the UK. Our headquarters are based at the beautiful 18th-century Castle Malwood manor house in Minstead, Hampshire.

We are passionate about what we do and pride ourselves on having a friendly, knowledgeable, and supportive team culture.

Benefits

• Competitive salary
• Excellent working environment
• Career progression opportunities
• Pension scheme
• Additional staff perks and company events
• Free on-site parking