Void coordinator

Job Title: Voids Coordinator
Location: Loughton

Overview

We are currently recruiting for a highly organised and proactive Voids Coordinator to join a busy and fast-paced property team. This is an excellent opportunity for someone with strong coordination and administrative skills, alongside experience in housing, property management, or maintenance operations, to play a key role in minimising void periods and ensuring properties are turned around efficiently and ready for re-let.

Key Responsibilities

• Coordinate the end-to-end voids process from property vacation through to re-let
• Liaise with contractors, surveyors, operatives, and internal departments to ensure void works are completed within agreed timescales
• Raise, schedule, and monitor works orders, ensuring deadlines and budgets are met
• Track progress of void properties and provide regular updates to relevant stakeholders
• Ensure properties are ready for marketing and handover in line with company standards
• Monitor contractor and supplier performance, escalating delays or issues where necessary
• Maintain accurate records relating to void works, costs, compliance, and turnaround times
• Produce reports on void performance, KPIs, and service delivery
• Support continuous improvement initiatives to reduce void loss and improve efficiency
• Ensure all works comply with health & safety regulations and company procedures

Requirements

• Previous experience in a voids coordination, repairs, property, or maintenance role
• Strong organisational and coordination skills with the ability to manage multiple priorities simultaneously
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced environment and meet strict deadlines
• Good IT skills, including Microsoft Office and property management systems
• Proactive approach with strong attention to detail and problem-solving ability

Desirable

• Experience within social housing, housing association, or residential property sectors
• Knowledge of repairs, maintenance, and voids processes

What's on Offer

• Supportive and collaborative working environment
• Opportunity to develop within a growing property team

This role would suit someone who thrives in a coordination-focused position and enjoys working in a dynamic environment where no two days are the same.