Waking Night Mental Health Support Worker

We are looking for compassionate and reliable Waking Night Mental Health Support Workers to join our dedicated team in Eastbourne. You will provide overnight support to individuals with mental health needs, ensuring their safety, wellbeing, and comfort throughout the night.

This is a rewarding role where you will make a real difference by offering reassurance, practical assistance, and emotional support during challenging times.

Key Responsibilities

• Provide person-centred care and emotional support during waking night shifts.
• Monitor wellbeing and respond to any incidents calmly and professionally.
• Assist with night-time routines and personal care where required.
• Maintain accurate records and communicate effectively with day staff for continuity of care.
• Promote independence and recovery-focused approaches.

What We’re Looking For

• Enthusiasm for working in mental health and supporting vulnerable individuals.
• Excellent communication skills and a calm, patient approach.
• Ability to work independently and as part of a team.
• Previous experience in mental health or social care is desirable
• Right to work in the UK (we cannot offer sponsorship for this role).

• You will receive full induction training and continued professional development
• Excellent support from experienced management and the wider clinical leadership team
• Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services
• A wellbeing day in addition to annual leave, to use however you wish
• 28 days annual leave, increasing with length of service up to 5 additional days
• Staff recognition and rewards.
• Monthly workshops with our Clinical Team as well as access to our library of previous sessions

Skills & Experience

• Previous experience, ideally Mental Health/LD/Neurodiverse support.
• Ability to positively address and challenge inappropriate or negative behaviours and attitudes.
• Experience of using therapeutic de-escalation and/or crisis intervention techniques.
• Able to respond to changes in an individual’s needs and meet deadlines.
• To encourage and manage participation and involvement from the people we support.
• Computer literate, with confidence in using all Microsoft office programmes

Desired Skills:

It would be desirable for you to have had experience supporting a person(s) with a mental health condition and within a community-based service.