Walsall Operations & Contracts Manager

Hours: 35 hours per week

Shift Pattern: Flexibility required to meet business needs

We are currently looking to recruit a Walsall PPP (Public and Private Partnership) Operations Manager to join our Extra Care team here at Housing 21.

Within the role you will provide the effective delivery of services under the terms of the Walsall PPP contract and lead a team of Extra Care Service Managers and a Regional Extra Care Manager across the Walsall Region. Ensuring our properties and services meet the demands of residents, commissioning authorities and contractual requirements.

Due to the nature of this role, there is a requirement for the successful applicant to have a strong knowledge of leading with contract management. A very strong knowledge of operational management and understanding of how Local Authority contracts work out. Managed multi-contact management.

Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.

We’d love to meet you!

What we’re looking for

The essential requirements for the role include:

• Knowledge of the regulatory and legislative frameworks for Housing and Social Care (Essential)
• Contracts Management (Essential)
• Experience across Housing and Care services of leading complex multi-site services (Essential)
• Working within older people services and understanding the issues and needs of older people, those with Learning Disabilities and Mental Health (Essential)
• Knowledge and understanding of the requirements to deliver high quality Housing and Care services, ideally within an Extra Care setting and Residential (Desirable)
• Experience in the delivery of specialist contracts (PFI/PPP) through indirect or direct delivery (Desirable)
• Experience of working with Trade Unions (Desirable)

Why us?

We support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.

As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.