Warranty Claim Inspector

Warranty Claim Inspector

Basic salary £30,000 + annual bonus + benefits

Based in Marden, Kent

My client is an automotive parts supplier and they are looking to recruit a Warranty Claim Inspector to work within their after sales service department, office based in Marden.  It's a great opportubity for someone with hands on workshop experience but who wants to move into a more office based or customer related environment.  

The Role:

• In this role you'll be handling warranty claims, reviewing each claim on it's merit based on the information provided and assessing their technical validity and financial impact.
• It's key to maintain accurate wrranty records, updatig regularly in SAP and managing your workload effecively. 
• You'll identify, investigate and escalate technical product issues,  supporting fault diagnosis and corrective action where necessary. 
• Communicating with customers and suppliers both verbally and in writing, and having technical report discussions.
• The role also includes product testing, evaluation and site visits to suppliers, customers or repairers to resolve technical or product related issues.  

The Person:

• We're looking for someone who has a detailed knowledge of automotive parts and has worked in a workshop environment for at least 1 year
• Experience inspecting warranty parts would be fantastic but isn't essential.
• You'll need a NVQ in Vehicle Maintenance and Repair or equivalent.
• Communication is key so you need to be confident and comfortable speaking with and emailing customers, manufacturers and internal staff and being able to work on your own initiative.

The Package:

• A basic salary of £30,000 is offered and there is an annual bonus after yur probation period is completed which equates to £2000-3000 per year
• Free onsite parking
• Pension
• Death in service
• 25 days holiday + bank holidays
• Great opportunities for progression

This role is immediately available so please apply below and shortlist5ed applicants will be contacted within 48 working hours.

Highbridge Talent is acting as a recruitment agency in relation to this role