Wholesales Operations Executive (Luxury Fashion)
Hays Business Support
Your new company
A well-established luxury outerwear brand known for its heritage craftsmanship and strong global wholesale presence, working with leading premium and luxury retail partners your role will be crucial to assisting with the women's wholesale business, with the opportunity to assist with men's collections as required.
Your new role
- Support the Head of Wholesale in managing key luxury and premium accounts, primarily across womenswear, with exposure to menswear collections
- Assist with seasonal sell-in, showroom appointments, and order writing, ensuring smooth follow-up and client engagement
- Act as a day-to-day contact for wholesale partners, delivering a consistently high level of service and brand representation
- Manage the end-to-end wholesale order process, from order entry through to delivery and invoicing
- Coordinate with internal teams (production, logistics, merchandising, finance) to ensure accurate and timely order fulfilment
- Monitor stock levels, handle reorders and amendments, and resolve order or delivery queries efficiently
- Support reporting, sales analysis, and showroom preparation for market weeks and trade appointments
- Travel required
What you'll need to succeed
- 1-3+ years' experience in wholesale sales, operations, or client support, ideally within luxury or premium womenswear (menswear exposure advantageous)
- Strong understanding of wholesale processes, seasonal timelines, and commercial frameworks
- Highly detail-oriented with excellent organisational and communication skills
- Confident working cross-functionally with multiple stakeholders in a fast-paced environment
- Advanced Excel skills with experience using ERP or wholesale management systems
- Professional, service-driven approach aligned with a luxury brand environment
- Fluent in English, additional languages (French, German, or Italian desirable)
- A full, valid driving licence is preferred, for travel to showrooms, trade events etc
What you'll get in return
- Competitive benefits package including a uniform allowance
- 23 days annual leave + bank holidays
- Regular team social lunches and company events
- Opportunity for international travel across key markets including Italy, Paris, and wider Europe
- Company pension scheme
- Exposure to a luxury, design-led brand environment
- Opportunity to grow within a dynamic and collaborative team
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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