Workshop Controller
Kemp Recruitment Ltd
Location: Staines-upon-Thames
Salary: £52,500 – £55,750 Basic
Hours: Monday to Friday Days
About the role:
We’re looking for a skilled and motivated Workshop Controller. This is a key position within a busy municipal workshop, combining hands-on technical work with leadership and operational oversight.
As the senior technician on site, you’ll be responsible for the day-to-day control of workshop activities while also carrying out maintenance and repair work across a varied fleet of vehicles and equipment.
Key responsibilities of the workshop controller:
- Oversee daily workshop operations including job allocation, service scheduling, and workflow management
- Maintain high standards of quality assurance and ensure all work is properly authorised and recorded
- Diagnose faults and carry out maintenance and repair work on light and heavy vehicles
- Ensure all job cards and paperwork are accurate, complete, and processed in a timely manner
- Manage MOT scheduling (minimum three months in advance) and maintain up-to-date service schedules
- Monitor vehicle maintenance history to identify warranty and repeat work
- Coordinate parts ordering and maintain effective stock control
- Ensure excellent customer and colleague communication at all times
- Rebook incomplete work and keep customers informed of updates
- Support and manage team rotas, including standby and weekend cover
- Escalate unresolved or urgent issues to the Contract Manager
- Provide technical guidance and support to workshop staff
- Assist across other workshop locations when required
- Proven experience in heavy vehicle workshop and maintenance environments
- Ability to maintain a mixed fleet of light and heavy vehicles
- Strong leadership skills with experience motivating and organising teams
- Knowledge of municipal fleet operations
- Experience managing parts, suppliers, and stock levels
- Strong administrative skills with accurate and timely paperwork completion
- Confident using vehicle management systems
- Excellent communication and customer service skills
- Automotive apprenticeship or HNC in Automotive Engineering (or equivalent)
- HGV Licence (Category C) – essential
- CPC qualification in Road Haulage – desirable
- Generous holiday allowance: 25 days plus your birthday, Christmas Eve, and New Year’s Eve off
- Option to buy or sell up to one week of leave
- Share Save Scheme: Opportunity to buy shares at a discounted rate
- Profit Related Pay
- Pension contributions: Up to 10% employer contribution
- Family-friendly policies: Enhanced parental pay and fertility leave
- Employee discounts: Travel, entertainment, shopping, motoring, and more
- Volunteering day: One paid day per year
- Life assurance & personal accident cover
Interested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed).
Reference: INDMM
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