Workshop & Service Coordinator

Location: ​B​ristol, BS35
Pay Rate: £1​5​.00 per hour (approx. £2​9,250 per annum)​ + bonus
Working Hours: Monday to Friday, 9:00am - 5:30pm
Work Pattern: ​F​ully Office Based
Parking: On-site parking available
Start Date​ ASAP
Contract Type: ​T​emp-to-Perm

• Monitor customer orders and workshop requests through SAP.
• Liaise with sales teams to obtain technical and order information when required.
• Order parts, consumables, and materials from suppliers to support workshop activities.
• Create and maintain master data, pricing information, and vendor records within SAP.
• Set up and manage internal and external production orders.
• Coordinate work schedules and communicate timelines with Workshop Engineers.
• Work closely with suppliers, sales teams, and internal departments to ensure customer requirements are met.
• Prepare risk assessments and method statements for site services and customer use.
• Arrange collections and deliveries with couriers in line with customer requirements.
• Manage the workshop mailbox and ensure enquiries are responded to promptly.
• Raise purchase orders and process goods receipts.
• Maintain responsibility for workshop office and building-related administration.
• Support continuous communication across service, logistics, technical, and operational teams.

• Strong organisational and planning skills with the ability to prioritise workloads.
• Excellent communication and relationship-building skills.
• Ability to work accurately under pressure and meet deadlines.
• Self-motivated with the ability to work independently and within a team.
• Customer-focused approach with strong problem-solving abilities.
• Good understanding of technical parts and equipment, ideally within HVAC systems.
• Competent in Microsoft Office applications, particularly Excel and Word.
• Experience using SAP or similar ERP systems.
• Basic knowledge of AutoCAD is advantageous.

• GCSEs (or equivalent) including English and Mathematics.

• Previous experience within a technical, engineering, warehouse, or service environment is advantageous.
• Experience in purchasing, production coordination, planning, or administration is desirable.
• Experience working with suppliers, logistics, and customer-focused operations would be beneficial.