Accommodation advisor
Service Care Solutions
Salary: £19.00 ltd per hour (umbrella rate) equivalent to £14.90 per hour PAYE
Hours: 18.75 hours per week
Location: Hybrid working, Staffordshire and Stoke probation offices and home
Requirements:
- Full UK driving licence and access to a vehicle (travel across probation offices and custodial settings required)
- Enhanced DBS (adult workforce) and L1 prison clearance
Role Overview:
Work in partnership with the Prison and Probation Service to support individuals in custody and the community with their housing needs. Manage a caseload, conduct assessments, and develop tailored action plans to help clients secure or sustain accommodation.
Key Responsibilities:
- Assess client needs and create SMART action plans
- Support individuals to find, maintain, or exit accommodation
- Liaise with local authorities and partner agencies
- Provide basic budgeting advice and wider support
- Deliver support to individuals and groups, face-to-face
Person Specification:
- Strong communication and organisational skills
- Solution-focused, proactive, and non-judgemental approach
- Ability to manage a busy, people-focused workload
- Good IT skills (MS Office, including Excel and databases)
Desirable Experience:
- Background in criminal justice, housing, or related sectors
- Knowledge of homelessness legislation (training provided)
Additional Information:
- Open to candidates with transferable skills
- Inclusive employer welcoming applicants from all backgrounds, including those with lived experience of the criminal justice system
If you are interested in this role, please contact Andy at Service Care Solutions on (phone number removed) or email (url removed)
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