Account Coordinator

We are looking for an organised, proactive Account Co‑ordinator to support the Account Manager and wider team in delivering first-class service to our clients. You will handle day-to-day account administration, co‑ordinate all aspects of the temporary workforce, maintain accurate records and act as a key contact for both workers and the client to ensure smooth and compliant operations.

Pay rate £13.50

Contract temp to perm, progression opportunities once perm and bonus

Working hours 8am-4pm / 9am-5pm

Driving license and own car required as site is not accessible by public transport or taxis

Account Coordinator Key responsibilities

• Oversee temporary workforce processes, including onboarding, inductions, starters and leavers, absence recording and return-to-work procedures.
• Prepare and submit accurate payroll information within set deadlines, working with payroll and HR to resolve any issues.
• Allocate labour in line with client demand and skill requirements, track attendance and performance against KPIs, and produce daily reports.
• Handle queries from workers and clients on pay, holidays, attendance and contract matters, escalating more complex issues to the Account Manager.
• Complete and record right-to-work and other compliance checks before workers are placed on rosters or processed for payroll.
• Advertise roles, screen applications, arrange interviews and inductions, and register new temporary staff on the ATS.
• Provide occasional out-of-hours support for urgent site issues such as no-shows and contingency cover.
• Support continuous improvement of account processes, record-keeping and the overall candidate experience.
• Must be comfortable with working independently and managing the office alone.

Account Coordinator Essential skills & experience

• Strong administrative skills with excellent attention to detail and accuracy.
• A proven customer-focused approach and the ability to build strong relationships with stakeholders at all levels.
• Effective organisational and time-management skills, with the ability to prioritise and work under pressure to meet tight deadlines.
• Confident using Microsoft Office and able to quickly learn ATS, payroll and HR systems.
• Clear and professional verbal and written communication skills.
• Previous experience in recruitment, temporary workforce management or on-site account coordination is highly desirable.

What we offer

• Structured training and clear development opportunities.
• A supportive, values-led working environment with modern systems and tools.
• A competitive salary and benefits package once perm.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

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