Account Manager

Location: St Albans, Hertfordshire
Hours: Monday to Friday, 08:30 – 17:30
Salary: £28,000 – £30,000 basic + up to £5,000 bonus + pension

We are working with a long-established and highly reputable UK business that has been operating for nearly 40 years.

With a strong reputation for service, reliability, and long-term client relationships, the business operates as part of a larger, financially strong logistics group, offering excellent stability and long-term career development opportunities.

The company continues to grow through both organic development and strategic acquisitions, with a strong focus on customer retention and new business development.

This is a key position within the commercial and operations team, responsible for managing and developing existing customer relationships while also supporting new business activity.

You will act as a key point of contact for clients, helping to deliver a high level of service while ensuring commercial opportunities are maximised.

• Build and maintain strong relationships with existing clients
• Prepare and calculate quotations
• Support account growth and identify new opportunities within existing clients
• Liaise with suppliers and internal teams to build competitive pricing
• Attend client meetings (where required)
• Maintain accurate records, reports, and KPI data
• Provide a high level of customer service and communication at all times

• Strong B2B sales or customer service experience
• Experience calculating quotations 
• Confidence handling customer and supplier negotiations
• Experience managing or developing client relationships
• Strong numerical ability and attention to detail
• Good IT skills, particularly Excel, Outlook, Word, and PowerPoint

• Confident and professional communicator (written and verbal)
• Positive, proactive, and commercially minded
• Strong work ethic with a can-do attitude
• Comfortable working in a fast-paced environment
• High attention to detail
• Calm under pressure and able to manage deadlines effectively

• Competitive basic salary of £28,000 – £30,000
• Performance-related bonus up to £5,000
• Contributory pension scheme
• Stable, long-established business with strong financial backing
• Clear opportunity for progression within a growing group structure

WGCCOMMPERM

By applying to this job advertisement, you confirm you have read and understood our Data Protection and Privacy statement and give OA Group authorisation to hold you provided data.

Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.