Administrator
Hales Group
Location: Letchworth
Hours: Monday-Friday, 40 hours per week (8:00am-4:30pm or 7:30am-4:00pm)
Pay Rate: £13.15 per hour
Contract: 9-month maternity cover (with strong potential to become permanent within the business)
Start Date: ASAP (handover period included)
About the Role
We are currently recruiting for an Administrator to join a busy and fast-paced industrial environment. This role is initially to cover maternity leave, however, there is a strong opportunity for this position to become permanent within the business.
This is a varied role combining administration with regular communication across the business. While primarily office-based, you will also spend time liaising directly with operational teams to gather updates and ensure smooth workflow.
Key Responsibilities
- Accurately booking work onto internal systems
- Updating spreadsheets with daily progress and key information
- Using internal systems to retrieve and manage data (full training provided)
- Liaising with internal teams to check progress and gather lead time updates
- Communicating updates to customers via email and telephone
- Checking documentation for accuracy and correcting any discrepancies
- Scanning and uploading documents to internal systems
- Handling incoming calls and responding to queries professionally
Skills & Experience Required
- Confident in using Microsoft Excel and Word
- Strong communication skills, both written and verbal
- Professional telephone manner
- High attention to detail, particularly when handling documentation
- Previous administrative experience preferred
- Comfortable working in an industrial environment and liaising with operational teams
Additional Information
- This role sits within a technical/industrial business, where accuracy and organisation are key
- You won't be carrying out shop floor tasks, but you will engage with the team to track progress and timelines
- Supportive team with full training provided on internal systems
- Excellent opportunity to gain long-term stability
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