ASB Officer

We're looking for an experienced ASB Officer to manage a varied caseload of antisocial behaviour, neighbour disputes and tenancy breaches within a social housing setting in Surrey.

This is a hands‑on role for someone confident taking enforcement action where required, while also working proactively with residents and partners to prevent escalation and support safer, stronger communities.

• Manage ASB, neighbour dispute, hoarding and tenancy breach cases from complaint through to resolution.
• Conduct investigations, gather evidence and prepare high‑quality reports and legal documentation.
• Take proportionate enforcement action, including injunctions and possession proceedings.
• Support victims and witnesses, ensuring safeguarding responsibilities are met.
• Work closely with internal teams and external partners including police and support agencies.
• Ensure compliance with legislation, policy and equality duties.
• Maintain accurate case records and contribute to service improvement initiatives.

• Proven experience in ASB / tenancy enforcement within social housing.
• Strong knowledge of civil legal processes and court action.
• Confident case manager with excellent written and verbal communication skills.
• Experience of multi‑agency working and managing complex, sensitive situations.
• Organised, resilient and able to work under pressure.
• Full UK driving licence and ability to cover a defined patch.

• Meaningful work making a real difference to residents and communities.
• A varied, fast‑paced role with autonomy and responsibility.
• Very flexible working arrangements.

If you're passionate about housing enforcement and community safety, we'd love to hear from you.