Breakdown Coordinator

£27,800 Starting, Permanent Position, Monday to Friday, Employee Wellness Programmes, Enhanced Pension

We are currently recruiting for a Breakdown Coordinator to join a busy service operation based in Elland. This is a full-time permanent opportunity offering excellent long-term stability, strong employee benefits, and opportunities for progression within a growing business.

The successful breakdown coordinator will support the coordination of maintenance and repair activities, ensuring customers receive a prompt and professional service while helping engineers operate efficiently in the field.

What's on Offer for the Breakdown Coordinator

• Starting salary of £27,800p/a
• Monday to Friday working hours - no weekends
• Enhanced company pension contribution
• Employee wellbeing and wellness support programmes
• Ongoing training and career development
• Company sick pay scheme
• Free onsite parking
• Travel-related benefits
• Stable, permanent employment with progression opportunities

Key Duties of the Breakdown Coordinator

• Receive and process customer breakdown and repair enquiries
• Schedule and dispatch Field Service Engineers based on customer requirements and engineer availability
• Monitor active jobs and provide customers with regular progress updates
• Maintain accurate records using internal systems and databases
• Work closely with the Service Manager and UK Service Supervisor to resolve operational issues
• Adjust engineer schedules and appointments in response to changing priorities
• Support the wider service department with additional administrative and coordination tasks when required

What we're looking for in the breakdown coordinator

• Previous experience within a service coordination, scheduling, or breakdown support environment is advantageous
• Strong organisational skills with the ability to manage multiple priorities
• Excellent communication skills when dealing with customers and colleagues
• Confident liaising with both internal departments and external clients
• High attention to detail and accuracy when updating systems and records
• Previous experience as a breakdown coordinator or similar role

If you would like to be considered for this Breakdown Coordinator opportunity, please apply today or contact Grace at E3 Recruitment for further details.