Compliance & Quality Technician

Compliance & Quality Technician

Manchester | Hybrid Working (2 Days Office / 3 Days Home)

£27,000 - £30,000 + Bonus + Benefits

Are you currently working within Food Manufacturing Quality or Technical and looking for a role that offers more variety, greater exposure to the wider technical function, and genuine hybrid working?

We are recruiting for a Compliance & Quality Technician to join an established Technical team supporting a portfolio of premium consumer products supplied globally.

This is an excellent opportunity for someone with around 12 months+ experience within a food manufacturing quality, technical or compliance environment who is looking to broaden their experience beyond factory floor quality activities.

The Role

Working as part of a collaborative Technical team, the position is split broadly between complaints management and product quality/compliance activities.

Key responsibilities will include:

• Managing customer complaints from receipt through to resolution
• Conducting investigations and root cause analysis
• Liaising with suppliers, manufacturing partners and internal stakeholders
• Monitoring complaint trends and supporting continuous improvement activities
• Responding to technical queries from customers and internal departments
• Coordinating product testing programmes with external laboratories
• Reviewing product testing results and identifying trends
• Supporting product quality, compliance and food safety activities
• Assisting with technical documentation and compliance administration
• Supporting supplier quality and performance initiatives
• Producing reports and KPI information as required

About You

We are keen to speak with candidates who have experience within:

• Quality Assurance
• Quality Control
• Technical
• Compliance
• Food Safety

You may currently be working as a:

• QA Technician
• Quality Technician
• QA Assistant
• Technical Assistant
• Quality Coordinator
• Junior Technologist
• Technical Administrator

To be considered you will ideally have:

• At least 12 months' experience within a food manufacturing quality or technical environment
• Experience of complaint investigations, non-conformances or root cause analysis
• Understanding of HACCP, GMP and food safety principles
• Strong organisational and communication skills
• Good attention to detail and analytical ability
• Strong Microsoft Office skills

What's In It For You?

Hybrid working (2 days office / 3 days home)

Annual bonus scheme

Private healthcare

25 days holiday plus bank holidays

Additional day off for your birthday

Employee discount scheme

Wellbeing support initiatives

Professional development opportunities

Join a supportive Technical team with genuine career development opportunities

If you're looking to move away from a traditional factory-based QA role and gain broader exposure across complaints, compliance, product quality and supplier management, we'd love to hear from you.