Credit Controller
Axon Moore
This is a fantastic opportunity for an experienced Credit Controller who enjoys managing the full end-to-end process, building strong customer relationships and working within a fast-paced finance environment.
The role would suit someone organised, proactive and confident managing queries, cash allocation and collections, whilst working closely with both customers and internal departments.
Location: Central Manchester + Hybrid working (2 to 3 days in the office per week)
Salary: £30,000 - £32,000
Main responsibilities: Credit Control & Collections
- Managing end-to-end credit control duties via telephone and email
- Chasing outstanding debt in line with company credit control procedures
- Referring aged debt to external debt collection agencies where required
- Carrying out customer credit checks to minimise business exposure
- Building and maintaining strong relationships with customers
- Investigating and resolving customer queries efficiently
- Liaising with internal stakeholders to support query resolution
- Cash allocation and account reconciliations
- Issuing customer statements and payment reminders
- Raising credit requests where required
- Supporting with customer billing using internal billing and accounts systems
- Processing billing and service cancellations
- Supporting the Accounts inbox and ticketing system with incoming requests and invoices
- Producing weekly debtor reports for internal departments
- Strong previous experinece in credit control
- Ability to work independently and remain motivated in a remote/hybrid environment
- Strong attention to detail and problem-solving skills
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