Customer Conversion & Sales Manager

Customer Conversion & Sales Manager

Alps Electrical Ltd – Solar, Battery Storage & Renewable Energy

📍 Teesside Area | Full Time | Excellent Salary + Bonuses + Electric Vehicle Supplied

Alps Electrical Ltd are one of the highest-rated renewable energy installers in the North East, specialising in Solar PV, Battery Storage, EV Charging and Electrical Services.

Due to continued growth and a huge volume of active enquiries, we are looking for an ambitious, organised and personable Customer Conversion & Sales Manager to help us maximise opportunities, improve customer experience and convert more enquiries into completed installations.

This is NOT a cold-calling sales role.

We are looking for someone who understands people, builds trust naturally, follows up professionally and genuinely enjoys helping customers make informed decisions.

You will work closely with our directors and installation teams to help drive the next stage of growth for the business.

The Role

This is a hybrid role involving both office-based work and visiting customers at their homes and businesses across the region.

You will be responsible for:

• Managing and nurturing warm leads and existing quotations

• Following up with customers considering solar and battery installations

• Visiting potential customers to discuss their requirements and help guide them through the process

• Booking and organising site surveys

• Helping customers understand system options, savings and benefits

• Supporting customers through the decision-making process

• Helping improve quote conversion rates

• Organising customer follow-up campaigns and referral initiatives

• Assisting with local marketing events and community engagement

• Working alongside management to improve sales processes and customer experience

• Identifying new opportunities within our existing customer base

• Helping generate additional revenue opportunities from EV charger and electrical customers

• Building long-term relationships and maintaining Alps Electrical’s excellent reputation

The ideal candidate will be confident both in an office environment and meeting customers face-to-face, with the ability to build trust and create a positive customer experience from first enquiry through to installation.

What We’re Looking For

We are looking for someone who:

• Has previous experience in sales, customer relationship management or business development

• Is highly organised and proactive

• Has excellent communication and people skills

• Is confident speaking with customers face-to-face and over the phone

• Understands how to build trust and relationships

• Is driven, ambitious and commercially minded

• Can manage multiple enquiries and follow-ups effectively

• Wants to be part of a growing local business

• Has a positive attitude and strong work ethic

• Enjoys working within a close-knit team environment

Experience within solar, renewables, electrical or construction industries would be beneficial but is not essential for the right candidate.

What We Offer

Excellent basic salary depending on experience

Bonus and commission structure

Company electric vehicle supplied

Genuine long-term career progression opportunities

Opportunity to help shape and grow the department

Friendly and supportive team environment

Company pension

Company events

Free on-site parking

Ongoing training and development

Opportunity to work with one of the region’s leading renewable energy companies

Why Join Alps Electrical?

At Alps Electrical, we pride ourselves on quality workmanship, customer service and reputation. We are not a high-pressure sales company — we focus on doing things properly and building long-term trust with our customers.

This is a fantastic opportunity for the right person to join a growing business at an exciting stage and play a key role in its future growth.

To apply, please submit your CV along with a short covering message explaining why you feel you would be a good fit for the role.